Privacy Policy

Catherine AI (“Catherine,” “we,” “us,” or “our”) operates the joincatherine.ai website and the Catherine AI platform (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Service.

Account Information. When you create an account, we collect your name, email address, and business information you provide during onboarding (such as business name, address, phone number, and website URL).

Usage Data. We automatically collect information about how you interact with the Service, including pages visited, features used, timestamps, and device/browser information.

Cookies & Analytics. We use cookies and similar tracking technologies to maintain your session, remember preferences, and understand usage patterns. We may use third-party analytics services (such as Google Analytics) that collect anonymized usage data.

Payment Information. Payment processing is handled by Stripe. We do not store your full credit card number. Stripe's privacy policy governs their handling of payment data.

We use the information we collect to:

• Provide, operate, and maintain the Service
• Generate AI visibility reports and recommendations for your business
• Process transactions and send related billing communications
• Send service updates, security alerts, and support messages
• Analyze usage patterns to improve the Service
• Comply with legal obligations

We do not sell your personal information. We may share data with third-party service providers who assist in operating our Service, including:

• Stripe — payment processing
• Supabase — database and authentication infrastructure
• Vercel — website hosting
• AI Engine APIs — we query AI platforms (ChatGPT, Gemini, Perplexity, etc.) to monitor your business visibility; these queries contain your business name and location, not personal user data

These providers are bound by their own privacy policies and are only given access to information necessary to perform their services.

AI Engine Queries. To monitor your AI visibility, we submit queries to third-party AI platforms (such as ChatGPT, Gemini, and Perplexity) containing your business name, location, and industry category. These queries do not include personal user data. AI engine responses are stored to generate your visibility reports and track score history.

Generated Content & Reports. Content, schema markup, and reports generated by the Service are stored in your account and retained for as long as your account is active. This data is used to provide historical comparisons and trend analysis.

Platform Audit Data. When we scan third-party directories and platforms for NAP consistency, the results (including any discrepancies found) are stored in your account to power issue tracking and fix recommendations.

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where we are required to retain it for legal or compliance purposes. Aggregated, anonymized data may be retained indefinitely for analytics.

We implement reasonable technical and organizational measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at the email below. We will respond within 30 days.

The Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or your data, contact us at:

Catherine AI
Email: hello@joincatherine.ai